(Why we collect your personal data and what we do with it)
When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the Data Protection Act 2018, which includes the General Data Protection Regulation – ie the law):
We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we may retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.
Your records are stored on paper, in locked filing cabinets or in our locked archive room. The clinic is locked and alarmed out of working hours.
Records other than your medical data are also stored electronically on our office
computers. These are password-
We will never share your data with anyone who does not need access without your written consent. Only the following people/agencies will have routine access to your data:
· Your practitioner(s) in order that they can provide you with treatment
· Our reception staff, because they organise our practitioners’ diaries, and coordinate appointments and reminders.
We also use Mailchimp to coordinate our messages, so your name and email address may be saved on their server.
For TeleHealth/Virtual Consultations and exercise prescription we use PhysiTrack. Your name, date of birth, email address and telephone number may be stored on their server.
From time to time, we may have to employ consultants to perform tasks which might
give them access to your personal data (but not your medical notes). We will ensure
that they are fully aware that they must treat that information as confidential,
and we will ensure that they sign a non-
You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records.
We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so.
Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain. Complaints need to be sent to what is referred to our “Data Controller”. Here are the details you need for that:
The Data Controller
Park View Clinic Ltd
35 Chesswood Road
Tel: 01903 230066
If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.
Chiropractor practising Chiropractic in Worthing Sussex. Acupuncturist practising Acupuncture in Worthing Sussex. Sports Injury / Massage Therapist.
Also covering Ferring, East Preston, Angmering, Goring, Findon, Storrington, Lancing, Shoreham, Steyning.
Treatment for Back Pain, Neck Pain, Headache, Migraine, Joint Pain, Knee and Hip Pain, Tension, Frozen Shoulder, Shoulder and Elbow Pain, Tennis Elbow.
35 Chesswood Road
Tel 01903 230066